Skip to content

[New Job Vacancy] Associate Manager – Backoffice Operations job in Eclerx, (Chandigarh, Chandigarh) – Jobs in Chandigarh, Chandigarh

Are you searching for a Perfect job or looking for new opportunity then celebsden.com is best choice for you to search your dream Job.

Job Opening details:-
Company Name :-
Eclerx
Position Name :-
Associate Manager – Backoffice Operations
Company Location :-
Chandigarh, Chandigarh
Job Category :-
Back Office jobs

Full Job Description :-
Monitor calls/chats on Communication, Soft Skills, Process and Compliance Parameters
Provide Coaching & Feedback to enhance agent performance
Participate in calibrations to ensure consistent scoring & feedback delivery approach
Keep the reps updated on new process changes/updates, improvement initiatives
Prepare and implement the action plans post analysing audit data, compliance reports, communication & Process related data points
Plan & run campaigns to drive Awareness/Improvements on Communication, US Culture & Process.

Disclaimer : celebsden.com is only helping our audience to check various job listing in various companies. We have not providing any job nor taking any registration fees. We have no legal responsibility over the details mentioned on our website. candidates are requested to check company profile before joining.

Leave a Reply

Your email address will not be published.