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Job Opening details:-
Company Name :- Razorpay
Position Name :- Associate Manager-Partnerships
Company Location :- Bengaluru, Karnataka
Job Category :- Management jobs
Full Job Description :-
In 2014, what started as India’s first payment gateway built for Startups is
now one of India’s youngest FinTech unicorns with a $3 Bn valuation and the
single best destination for all things payments and business banking. Razorpay
offers an integrated platform for all things payments and business banking,
helping millions of small and big businesses simplify and accelerate every
aspect of their financial journey.
Today, Razorpay is a 1400 fun bunch of spirited, analytical, and ambitious
folks building the first-of-its-kind technologies for the fintech ecosystem. We
are a bunch of hungry mavericks here to empower 10Mn businesses in their
digital transformation and enhance the payment experience of over 500 million
end consumers in the next twelve months.
And we are just getting started, Would you want to join this club of
thinkers, innovators, dreamers, and challengers?
Job Role: Senior Associate-Partnerships
Roles and Responsibilities
Will be responsible for driving/scaling up the categories of industry
assigned through the partnership model
Instrumental in MTUs and GMV growth from the partnership portfolio
Enabling internal operational agility and efficient cross-team functioning
To be able to perform a quality check on processed leads.
Worked with partners to resolve any and all issues
Follow communication procedures and guidelines
Improved internal reporting by leveraging various tools ( Such as
Work closely with other teams such as Product, Engineering and Sales to
ensure a great partner experience.
Should be able to engage with Partners via Online and Offline events and
also going for field visits to acquire new Partners and closing them.
Manage all post-lead interactions with Enterprise level partners through
strong relationship-building, product knowledge, planning and execution
Maintain a deep understanding of the product and speak with partners about
the most relevant features/functionality for partners to be able to sell better.
Be the single point of contact for our Key partners and Act as an
escalation point to drive resolution in a timely, proactive manner.
Desired Skills and Experience
3-6 years of Outbound Sales or Customer engagement is preferred.
Should have experience in Handling and Managing Enterprise Accounts, SME
Would be great to have someone who has proven experience in customer facing
roles. Should have experience in going to field and searching leads and closing
Should have worked with customers in managing customer requirements,
delivering and deploying a software solution, technical issue resolution and
escalation management at both the business owner and executive levels.
Strong communication skills and technical aptitude
Payments Background with Payment Gateway Knowledge is a Plus.
Partnerships Background is a Plus
Should be able to engage with the customer in a technical discussion to
understand the issues the customers are facing and provide solutions.
Organized and reliable; able to work independently with little direction
The ideal candidate is a hands-on and results-oriented person with strong
communication and problem-solving skills.
Basics of Microsoft Office Suite, specifically Excel
Basic understanding of any CRM tool
Good to have
Prior experience in the Payments, E Commerce and Banking industry.
Experience with Salesforce, data analytics & BI tools
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