[New Job Vacancy] Billing Specialist job in Benvenuti Oil Company, Inc, (Waterford, CT 06385) – Jobs in Waterford, CT 06385

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Job Opening details:-
Company Name :-
Benvenuti Oil Company, Inc
Position Name :-
Billing Specialist
Company Location :-
Waterford, CT 06385
Job Category :
 data entry Jobs

Full Job Description :-
Billing Specialist
Overview
Benvenuti Oil is a well-established and growing family-owned heating oil and full-service HVAC company serving all of Southeastern CT since 1950. We’ve been providing customers with the highest quality customer service, environmentally friendly fuels, 24/7 emergency service and state-of-the-art technology with a long record of success. We aim for complete customer satisfaction.
Description
The Billing Specialist is responsible for overseeing the billing process of oil and service amongst other book-keeping responsibilities. You will oversee the process of completed service tickets becoming invoices, the daily processing of oil tickets, entering oil inventory and inventory of parts. All billing being completed accurately and in a timely fashion is critical to ensure customer satisfaction. As part of the office team, this position also includes answering phones at times and other office duties as needed. We are looking for someone who is detail oriented, has excellent communication skills, the ability to multi-task and is a team player.
Key Role Responsibilities

Reviewing completed work orders, summarizing technician notes for customer invoices, verifying labor hours and material costs.
Researching and resolving invoice questions.
Communicating with the Service Manager and/or Technicians to obtain additional information if necessary.
Send customer invoices and statements as required.
Review oil delivery tickets, check for accuracy and post to customers’ accounts.
Balance oil inventory each day.
Manage warranty submissions and track progress.
Review invoices from vendors, check for accuracy and update inventory pricing in the system as needed.
Assist with incoming communications as needed which includes answering customer questions, schedule oil deliveries, schedule service appointments and process payments.
Maintain an in-depth knowledge of our products and services, customer accounts and billing processes.
Present a professional, confident, and enthusiastic image to develop trusting relationships with all customers.
Handle administrative, data entry, reporting and reconciliation duties as needed.
Maintain effective communication with co-workers to ensure high levels of customer service and achieve operational efficiencies.
Maintain office supply inventory, customer files, vendor records.

Qualifications, Knowledge and Skills

Minimum of 3 years in an office role, book-keeping or billing position.
Minimum of a High School diploma
Proficient with Microsoft Word, Excel and Outlook
Excellent written and verbal communication skills
Strong computer skills
Basic understanding of accounting principles
Self-motivated, solution oriented, team player and responsible
Ability to multi-task and prioritize assignments in a team environment
Knowledge of office administration
Analytical and problem solving skills
Attention to detail and high level of accuracy is necessary.

Job Type

Full Time
Hours- Monday through Friday from 8am to 4:30pm
Health, Dental and Short-Term Disability Benefits
Employee Discounts

Job Type: Full-time
Pay: $17.00 – $20.00 per hour
Benefits:

401(k)
401(k) matching
Dental insurance
Disability insurance
Employee discount
Health insurance
Paid sick time
Paid time off
Vision insurance

Physical Setting:

Office

Schedule:

Monday to Friday

Work Location: One location

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