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Job Opening details:-
Company Name :- JPMorgan Chase Bank, N.A.
Position Name :- CIB -CICS Custody Operations – Team Leader
Company Location :- Bengaluru, Karnataka
Job Category :- Management jobs
Full Job Description :-
J.P. Morgan Custody provides Institutional investors access to markets worldwide for the settlement, safekeeping and asset servicing of securities, along with ancillary services such as Foreign Exchange and Liquidity Solutions. This product suite, along with our Markets business, helps us service our core client segments: Asset Managers, Asset Owners, Insurance/GSEs, Banks/Broker Dealers and Hedge Funds and Alternatives. We are committed to delivering investor solutions that help clients protect their portfolios, optimize their efficiency and maximize opportunities in diverse global markets.
The CICS Custody Operations Department is responsible for ensuring all aspects of operations for clients are completed, transactions are processed on time, exceptions are resolved proactively; provide single point of contact team and subject matter expertise to the clients. Custody Operations covers trade instruction capture, settlement; fail management, cash instruction capture, projections, overdrafts, asset servicing instruction capture, dividends, foreign exchange, collateral, derivatives lifecycle management and bank loans
Incumbent will be responsible for managing CICS Custody Operations – Authentication function for flawless delivery, accountable for proper change management & process improvement.
Key Roles and Responsibilities
Responsibilities include –
Execution of daily business as usual (BAU) tasks/activities in the most efficient and highly control framework oriented environment
Exhibit knowledge on Signature Validation for Trade/ Payment instructions received from Clients
Clarity about beneficiary account details to verify during Callback for Outgoing payments from JPM
Publishing / Review of Daily/weekly performance metrics pertaining to the function and to identify and track reasons for deviation from agreed levels or expected behaviour
Ensure follow up and escalate for all ageing items.
Ensure timely review and certification of CFS Middle Office Authentication function Procedures, Operating Service Agreements and Business Resiliency plans
Review and improve on productivity benchmarks on an ongoing basis
Active participation in multiple forums such as Product, Client Service, Strategy to analyse the impact basis market changes and to drive Tech Initiatives to meet client expectation and internal functional goals
Create strong resiliency & backups within the team by active involvement in day to day activities and training initiatives
Work in partnership with Operations Control Management / Risk teams for performing QA testing’s, MIS and Internal and External Audits.
Formal qualification and Experience –
Excellent prior custody & fund services, markets or prime brokerage operational experience along with managing staff
Ability to be flexible, follow tight deadlines, organize and prioritize work
Strong analytical and problem solving skills including taking the initiative to drive change and enhance controls
Ability to manage through a changing business landscape
Candidate must have a control focused agenda, and a thorough understanding of program/project risk
Anticipate issues and aggressively drive initiatives to ensure results
People and Communication
Strong oral and written communication and presentation skills including the ability to communicate strategic messages clearly and consistently with the team, making linkages to individual goals and accomplishments
Proactive in identifying and escalating issues
Business and Subject Matter Knowledge
Strong financial markets product knowledge and understanding of the transaction lifecycle in Custody
Subject matter expertise in Equities, Fixed Income, FX, Collateral, Derivatives preferred
Education and Certifications
Bachelor’s Degree required or equivalent
Proficiency in MS excel and an ability to clearly storyboard using PowerPoint is essential
Behavioural Competencies –
Logical, structured approach to planning, problem solving and decision-making
Self-starter with an ability to manage workload and deliverables for the team
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
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