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Job Opening details:-
Company Name :- JPMorgan Chase Bank, N.A.
Position Name :- CIB – Payment Operations – Payment Lifecycle Spec. IV
Company Location :- Mumbai, Maharashtra
Job Category :- Back Office jobs
Full Job Description :-
Strengthen and monitor control environment
Ensure all deliverables are completed correctly and issued to clients per timetable
Provide timely information to stakeholders and clients on pending requests and possible impacts to other processes
Respond to client services/internal queries in a timely fashion to ensure all queries are logged and resolved within the appropriate time frame
Identify and escalate issues in a prompt and timely manner which may impact service
Identify and implement cost save measures
Adopt best practices by partnering with other transaction processing teams
Work closely within the team to ensure all the daily activities and checklists are completed
Leverage technology by means of system enhancements
Escalate issues and challenges on time
Actively participate in new projects
Maintain control of the environment in respect of JPMorgan & Chase Co. policies and the local regulatory rules
This role requires a wide variety of strengths and capabilities, including:
Experience with International Payment Processing Operations
Experience in back-office operations of a reputed foreign bank or it’s processing arm/private sector bank/public sector bank as a supervisor desired
Working knowledge of SWIFT and international payment conventions and practices is preferred
Excellent written and oral communication skills
Strong PC skills, including knowledge of Microsoft Office Suite
Shift : Should be flexible across APAC/EMEA/WHEM shift and weekend as required to support the client.
Diversity, Equity and Inclusion are the cornerstones of our culture at JPMorgan Chase. We embrace diversity, recognize that diverse talent strengthens our workforce and is linked to our success. We are bound to a culture of openness, meritocracy and believe in giving everyone an equal opportunity to succeed while bringing their whole & authentic selves to work. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs. We believe different perspectives add strength and creativity to the work we do and results in enhanced client & employee experience. If you are passionate, curious and ready to make an impact, we are looking for you to help us grow and position our businesses for the future.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
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