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Job Opening details:-
Company Name :- Amazon.com Services LLC
Position Name :- Content & Comms
Company Location :- United States
Job Category : Content writing jobs
Full Job Description :-
Bachelor’s degree in Communications, Marketing, or a related field
3+ years of experience delivering cross functional projects
3+ years of experience in program or project management
3+ years of experience in internal communications and/or content management
Experience defining program requirements and using data and metrics to determine improvements
Job summary
At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability and Leave Services (DLS) and COVID Resource Center (CRC) team build a best-in-class professional services program to deliver leave of absence, disability, accommodation, and COVID-related support services to Amazon employees, applicants, job seekers, and candidates globally—this is your chance to make history by joining our team.
We operate with empathy, speed, and attention to detail – we are passionate about helping our fellow Amazonians. We are seeking an experienced, customer-obsessed, content and communications specialist. In this role, you will be responsible for driving a range of strategic content and communication projects that support employees during life events where they’ll need leave from work, or accommodations.
This role requires exceptional verbal, written, and interpersonal communication skills, strong attention to detail, and the ability to work backwards from sometimes ambiguous requirements to strategically design and execute high-risk and high-visibility content. We are looking for someone who thrives in a fast-paced environment, is passionate about delivering purpose-led content and communications, and has proven experience managing priorities and working effectively across a number of stakeholders. Above all, you will keep the employee experience top of mind to develop content and processes committed to improving the employee experience globally.
Key job responsibilities
Content:
Write customer obsessed content in partnership with Compliance, Legal, and process SMEs.
Write content and advocate for the customer experience in development projects of new tools and communication channels
Develop, manage, and execute high-risk and high-visibility strategic communications (for example: employee-facing materials, organization-wide messages, talking points, frequently asked questions, articles).
Project management: Work with project owners to collaborate and communicate effectively with stakeholders on commitments, timelines, deliverables and understand when to escalate.
Program improvements:
Look for opportunities to improve our approach by designing, and executing on ideas to scale that support our stakeholders and customers.
5+ years’ internal communications and/or content management experience, preferably at a global organization
Exceptional writing and editing skills, with the ability to articulate a clear point of view within concise communications
Demonstrated experience building trust and influencing cross-functional teams and senior leaders
Experience in HR communications and/or HR content management is highly preferred
Experience leading a team of communications specialists
Experience developing and implementing communication plans
Experience creating content: digital, written, video, or visual communications materials
Proven ability to thrive in a high-energy environment where tactical and strategic activities operate in parallel
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction record.
The pay range for this position in Colorado is $73,000 – $129,400 yearly; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Colorado Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon’s internal or external careers site.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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