[New Job Vacancy] Customer Service Representative job in Burgeson’s Heating and Air Conditioning, Inc., (Redlands, CA 92374) – Jobs in Redlands, CA 92374

Are you searching for a Perfect job or looking for new opportunity then celebsden.com is best choice for you to search your dream Job.

Job Opening details:-
Company Name :-
Burgeson’s Heating and Air Conditioning, Inc.
Position Name :-
Customer Service Representative
Company Location :-
Redlands, CA 92374
Job Category :
 data entry Jobs

Full Job Description :-
Pay is negotiable
Full time with benefits (Medical, dental, vision and 401K)
Heating & Air Conditioning company is seeking assertive, energetic, enthusiastic, FULL-TIME Professional Customer Service Representative. Job duties to include:

Answers HIGH volume incoming phone calls. Determines requirements by working with customers and technicians.
Answers phone inquiries by clarifying desired requests; researching, locating, and providing information.
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
Maintains customer data base with current information.
Communicates clearly and concisely with department managers, employees and customers.
Other essential duties and projects as assigned by manager.
Must work Saturday or Sunday and On-Call alternating schedule.

Requirements and Qualifications:

MUST be able to multitask with changing priorities in a fast paced environment
High school diploma or equivalent.
Customer service experience
Knowledge of Microsoft based systems
General office knowledge, including telephone technique
Proficient data entry skill
Strong interpersonal skills in order to effectively communicate with customers via phone
Ability to manage multiple tasks with changing priorities in a fast paced environment
Bi-lingual abilities a plus
HVAC, Electrical and Plumbing industry general knowledge a plus
Must pass a drug test and background check

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