[New Job Vacancy] Customer Service Representative job in Kelly Spicers Inc., (Phoenix, AZ 85009) – Jobs in Phoenix, AZ 85009

Are you searching for a Perfect job or looking for new opportunity then celebsden.com is best choice for you to search your dream Job.

Job Opening details:-
Company Name :-
Kelly Spicers Inc.
Position Name :-
Customer Service Representative
Company Location :-
Phoenix, AZ 85009
Job Category :
 data entry Jobs

Full Job Description :-
Job Purpose / Position Summary
Responsible for quoting on customer needs upon request, sourcing product, placing orders on customer’s behalf, following up with customer until order is completed, providing product information to customers and staff, communication restocking fees, cutting charges, and handing of freight charges.
Work Schedule: Monday-Friday, 9:00am-6:00pm
Primary Duties & Responsibilities1. Receive and process customer phone, fax and e-mail orders2. Data entry3. Invoicing4. Initiate and process “buy ins” from competitors for customer orders5. Advise customers on pricing6. Receive customer complaints, including research and corrective action plan7. Arranging returns8. Attend sales meetings as needed9. Inbound calls10. Outbound sales calls to house accounts
Qualifications / Capability Profile Minimum Education

High school diploma required
Undergraduate degree preferred

Minimum Experience

2-3 years’ experience with customer service
Light to moderate public speaking experience
Experience in print or paper industry is strongly preferred

Minimum Knowledge, Skills, Abilities

Develops and maintains business for the region
Problem solving
Ability to work independently and as part of a team
Proficient in all Microsoft Office applications
Demonstrated knowledge in print room supplies (inks, coating, chemicals, etc.) highly preferred

Kelly Spicers Inc. is an equal opportunity employer and drug free workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability (mental or physical), pregnancy, status as a parent, family medical history, genetic information, political affiliation, military service/protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. We will consider for employment, qualified applicants with criminal histories, consistent with the requirements of applicable federal, state, or local agencies.
Please refer to the following websites if you would like more information on:
EEO is the Law:
www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
EEO is the Law Supplement:
www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
Pay Transparency Nondiscrimination Provision:
https://kellyspicers.com/wp-content/uploads/2021/10/PAY-TRANSPARENCY-NONDISCRIMINATION-PROVISION-KELLYSPICERS-2019.pdf
E-Verify
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please refer to the following website: https://www.e-verify.gov/employees
Job Type: Full-time
Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Life insurance
Paid time off
Profit sharing
Vision insurance

Schedule:

8 hour shift
Day shift
Monday to Friday

Work Location: One location

Disclaimer : celebsden.com is only helping our audience to check various job listing in various companies. We have not providing any job nor taking any registration fees. We have no legal responsibility over the details mentioned on our website. candidates are requested to check company profile before joining.

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