[New Job Vacancy] Customer Service Supervisor job in Bates Trucking Co Inc, (Bladensburg, MD 20710) – Jobs in Bladensburg, MD 20710

Are you searching for a Perfect job or looking for new opportunity then celebsden.com is best choice for you to search your dream Job.

Job Opening details:-
Company Name :-
Bates Trucking Co Inc
Position Name :-
Customer Service Supervisor
Company Location :-
Bladensburg, MD 20710
Job Category :
 data entry Jobs

Full Job Description :-
Pay Rate: Salary- Exempt

SUMMARY

The Customer Service Supervisor is responsible for providing daily oversight and direction of Customer Service Representatives. The CS Supervisor is responsible for ensuring high quality, timely completion of work, accurate data entry, efficient processes, and positive working relationships among the supervised employees, internal and external customers. The CS Supervisor must regularly handle multiple responsibilities and deadlines, including participating in large, company-wide projects and initiatives. The Supervisor must maintain confidentiality related to employees and customers.

PRIMARY RESPONSIBILITIES

Recruit, hire, train, coach, discipline, and terminate Customer Service Representatives as required to maintain a skilled, enthusiastic, and productive workforce.

Promote harmonious relationships, mutual respect and trust, and strong morale among employees.

Schedule personnel to accomplish workload and provide high quality customer service and sales.

Develop and deliver timely and appropriate job training (including using technological tools for doing so).

Assist staff with questions and resolve issues.

Maintain awareness of personnel policies.

Handle billing inquiries from the customers.

Supervise the management of aged bills and customers regarding payments.

Ensure that customer database is maintained and updated

Review and approve monthly and/or quarterly customer billings.

Review and approve bills and mailings to customers.

Review invoices to identify any errors before invoice delivery.

Compile and maintain documents and records of all billings.

Process and monitor bill related credit memos.

Assist with placement of orders, refunds, or exchanges.

Advise on company information.

Take payment information and other pertinent information such as addresses and phone numbers.

Customer Service Supervisor

Pay Rate: Salary- Exempt

SUMMARY

The Customer Service Supervisor is responsible for providing daily oversight and direction of Customer Service Representatives. The CS Supervisor is responsible for ensuring high quality, timely completion of work, accurate data entry, efficient processes, and positive working relationships among the supervised employees, internal and external customers. The CS Supervisor must regularly handle multiple responsibilities and deadlines, including participating in large, company-wide projects and initiatives. The Supervisor must maintain confidentiality related to employees and customers.

PRIMARY RESPONSIBILITIES

Recruit, hire, train, coach, discipline, and terminate Customer Service Representatives as required to maintain a skilled, enthusiastic, and productive workforce.

Promote harmonious relationships, mutual respect and trust, and strong morale among employees.

Schedule personnel to accomplish workload and provide high quality customer service and sales.

Disclaimer : celebsden.com is only helping our audience to check various job listing in various companies. We have not providing any job nor taking any registration fees. We have no legal responsibility over the details mentioned on our website. candidates are requested to check company profile before joining.

Related Posts

[New Job Vacancy] Customer Service – Up to $17.50 per hour, $250.00 sign on bonus! job in Advanced Call Center Technologies, LLC, (Somerton, AZ) – Jobs in Somerton, AZ

Are you searching for a Perfect job or looking for new opportunity then celebsden.com is best choice for you to search your dream Job. Job Opening details:- Company Name :-…

[New Job Vacancy] Budtender job in Higher Expectations, (Hesperia, CA 92345) – Jobs in Hesperia, CA 92345

Are you searching for a Perfect job or looking for new opportunity then celebsden.com is best choice for you to search your dream Job. Job Opening details:- Company Name :-…

Leave a Reply

Your email address will not be published. Required fields are marked *

You Missed

London’s Pathway to Ecstasy: The Healing Benefits of Nuru Massage

  • By admin
  • May 28, 2024
  • 16 views

[New Job Vacancy] Bartender/Cashier | Little Sandy- Full Time job in Omni Hotels & Resorts, (Amelia Island, FL 32034) – Jobs in Amelia Island, FL 32034

  • By admin
  • May 6, 2022
  • 10 views
[New Job Vacancy] Bartender/Cashier | Little Sandy- Full Time job in Omni Hotels & Resorts, (Amelia Island, FL 32034) – Jobs in Amelia Island, FL 32034

[New Job Vacancy] Line Cook job in Copper Horse Restaurant, (Belgrade, MT 59714) – Jobs in Belgrade, MT 59714

  • By admin
  • May 6, 2022
  • 6 views
[New Job Vacancy] Line Cook job in Copper Horse Restaurant, (Belgrade, MT 59714) – Jobs in Belgrade, MT 59714

[New Job Vacancy] Cook at Covance Café job in Clock’d, (Madison, WI 53704) – Jobs in Madison, WI 53704

  • By admin
  • May 6, 2022
  • 7 views
[New Job Vacancy] Cook at Covance Café job in Clock’d, (Madison, WI 53704) – Jobs in Madison, WI 53704

[New Job Vacancy] Restaurant Assistant Manager job in Nemacolin Resort, (Farmington, PA 15437) – Jobs in Farmington, PA 15437

  • By admin
  • May 6, 2022
  • 6 views
[New Job Vacancy] Restaurant Assistant Manager job in Nemacolin Resort, (Farmington, PA 15437) – Jobs in Farmington, PA 15437

[New Job Vacancy] Line Cook/Team Member job in Harbour Trees Golf and Beach Club, (Noblesville, IN 46062) – Jobs in Noblesville, IN 46062

  • By admin
  • May 6, 2022
  • 9 views
[New Job Vacancy] Line Cook/Team Member job in Harbour Trees Golf and Beach Club, (Noblesville, IN 46062) – Jobs in Noblesville, IN 46062