[New Job Vacancy] Customer Service/ Tax Specialist job in HdL Companies, (Fresno, CA 93720) – Jobs in Fresno, CA 93720

Are you searching for a Perfect job or looking for new opportunity then celebsden.com is best choice for you to search your dream Job.

Job Opening details:-
Company Name :-
HdL Companies
Position Name :-
Customer Service/ Tax Specialist
Company Location :-
Fresno, CA 93720
Job Category :
 data entry Jobs

Full Job Description :-
Company Overview

HdL Companies is a pioneer and leader of auditing, operations, and revenue solutions for public agencies with over 500 government agencies in 11 states and has recovered more than $3 billion in revenue for our clients. Founded by local government leaders, HdL maintains a unique government perspective and dedication to supporting clients, resulting in a 99.6% client retention rate since inception. HdL Companies is a fast growing, progressive company offering competitive benefits, salary, and a great company culture.

Core Values
HdL team members individually and collectively aspire to the following core values:
Deliver Excellence In Everything – We anticipate needs and believe that delivering extraordinary service, inside and outside our organization, is key to our success. We passionately pursue excellence in everything we do.
Do The Right Thing – We always act in the best interests of our company and our clients. We are respectful, have high integrity, and are accountable for our actions.
Foster Relationships – We build lasting relationships based on trust with our teams and our clients. We value collaboration toward our common goals and inspire each other to improve and progress.
Give Generously – We give generously of our time and resources with our teammates, clients and communities. We impart information for best practices, encourage professional development, and support charitable community organizations.
Enjoy The Journey – We enjoy our journey and enthusiastically celebrate our successes. We have fun and find fulfillment working with our colleagues and clients.
Be Authentic, Grateful, and Humble – We are thankful for the success we have achieved individually and as a company and never take it for granted.

Job Description

We’re seeking a positive, self-driven, detail-oriented individual, with a dedication to providing high quality customer service and accurate data entry. This position will be providing local tax collection and administration services for jurisdictions in multiple states. The individual holding this position must be a quick-learner and will be responsible for sales/use and lodging tax collections; taxpayer notification and communication; compliance and education; and database management.

Objectives of this Role

Provide customer service to taxpayers, businesses, and the public, primarily via phone and email.
Process and review tax returns, forms, applications, and payments daily.
Notify, review and resolve outstanding taxpayer compliance issues.
Thorough knowledge, interpretation and application of the local tax and business license ordinances.
Reconcile and report on all tax revenues activities monthly.
Resolve revenue discrepancies through identification, explanation, and communication procedures.
Analyze and review taxpayer data for refunds and potential audit.

Skills and Qualifications

Strong computer, clerical, and technical skills with demonstrated proficiency in Excel, Outlook, and Word.
Excellent verbal and written communication skills and ability to manage a large call volume.
Exceptional customer service skills and ability to deescalate sensitive issues while upholding City standards and requirements.
Proven high level of accuracy and review in data entry and analysis.
Ability to work independently with strong organizational, decision making, interpersonal and conflict resolution skills.
Ability to work effectively and complete tasks in a timely manner despite a heavy workload, frequent interruptions, and other occurrences inherent to this position.

Preferred Qualifications

Previous revenue or tax collection experience.
Knowledge and experience in the application and interpretation of local government ordinances and government imposed transaction based taxes and fees.

Position Type/Expected Hours of Work
This is a full-time position, and hours of work and days are generally Monday through Friday, 8:00 a.m. to 5:00 p.m. Some weekend or evening hours will be necessary to meet company needs.

Benefits

Full time, stable position
Employee Stock Ownership Plan
Cash bonus plan
Opportunity to participate in 401k
Medical, Dental, Vision, Life/AD&D, LTD and Employee Assistance Program
Paid time off for Vacation, Sick and Holidays

Learn more about our HdL ESOP at: https://www.hdlcompanies.com/about/careers

After you’ve applied, please look for emails from us – be sure to check your spam folder for “notifications@appbamboohr.com”.

Disclaimer : celebsden.com is only helping our audience to check various job listing in various companies. We have not providing any job nor taking any registration fees. We have no legal responsibility over the details mentioned on our website. candidates are requested to check company profile before joining.

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