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Job Opening details:-
Company Name :- Intellika Technologies
Position Name :- D365 CRM Technical Consultant
Company Location :- Mumbai, Maharashtra
Job Category :- Back Office jobs
Full Job Description :-
Must have 1-4 Years of Technical Experience in Dynamics CRM
Strong Knowledge of end-to-end implementations
Should have worked on CRM 2011/2013/2015/2016 versions
Working experience on latest version is preferred
CRM forms and fields, views, Sub-grids, sitemap navigation, Ribbon, Relationships, Business Rules, Business Workflow.
XRM Scripting with CRM Forms.
CRM Dashboard, Charts, and reports Development.
Understanding of Security Model of CRM.
Experience developing plug ins and interfaces with other systems.
CRM Custom workflows and Actions development
Knowledge of CRM SDK and Developers Toolkit
Aware of mobility in MS CRM and access of MS CRM via Outlook – Online and Offline.
Configure the application to meet a client’s requirements using the Microsoft Dynamics CRM Customization Tool, Workflow Tool, or SDK.
Understand the functional capabilities and limitations for out of the box functionality as well as custom code
Identify creative workarounds to meet requirements without the development of custom code.
Estimation of tasks.
Able to articulate and understand the pain points of customer.
Knowledge of Licensing. o Setting up Product Catalogues and knowledge of Service Management with SLA.
Understanding of Sales cycle: From Lead to Opportunity to Quote to Order to Invoice.
Develop solutions, identify bugs, resolve the issues bugs.
Provide technical support to existing CRM clients
Superior organizational, writing, interpersonal and communication skills, attention to details, ability to multi-task and meet deadline.
Candidate should be willing to travel onsite / offshore for short term/long term
Should be customer facing with excellent analytical and communication skills.
Must have good communication skill
Other Preferred Skills:
Have done projects on premise and cloud, support, upgrade, and Migrations.
Technical specifications documentation
Microsoft Dynamics Marketing
Office 365 Administration (CRM Related).
Microsoft Dynamics CRM certifications required
Data migration experience and integration mappings using SQL Integration Services, Scribe or Web Services
Can Design and integrate business processes and data flows between CRM applications and other applications, such as back office/ERP applications
Hands on experience of analysis in a web development environment
Lead technical discussions with clients
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