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Job Opening details:-
Company Name :- Hurrem’s (Prime Foods & Confectionery LLP)
Position Name :- Food and Beverage Assistant
Company Location :- Mumbai, Maharashtra
Job Category : Restaurant jobs
Full Job Description :-
Counter Sales / F&B AssociateAn individual doing a counter sales job is responsible for handling all sales function in a manner which is professional enough for the customers.They should also provide quick and efficient service to obtain maximum sales and also focus on customer satisfaction.Should be excellent while providing service to its customers.They should respond to any queries and give every information that a customer needs.Skills – Pleasing personality, Very fluent in English, presence of mind.Hotel Management Diploma/ Degree/ Crash course in Hospitality FresherORAny graduate with minimum 6 months experience in Hotel/restaurant/QSR/Café’sResponsibilities· Greeting customers as and when they enter to the outlet/food counter· Should assist the customers at the counter with their requirements· Should ask questions and provide relevant information to the customers that they might need and then list down the orders which the customers might purchase thereby providing them excellent service.· Need to follow up on the orders which the customer makes and should be upbeat while resolving problems and ensuring customer satisfaction.· Should provide with quotes of various quotes which is appropriate.· Customer, who comes for dining, provides them with assistance in finding seats.· Ensure that customers are provided with menus and assist them in choosing items according to their tastes· Oversee the ordering process, ensuring that the right order is delivered to the kitchen area.· Prompt kitchen staff to expedite orders, ensuring that they are served in a timely fashion.· Provide customers with suggestions on beverages that complement the food items that they have ordered.· Monitor food and beverage items inventory to ensure optimum levels, and communicate low stock situations to the kitchen manager.· Handle stocking activities, by following set instructions, and ensure that food rotation activities are properly carried out.· Manage the telephone exchange to respond to queries regarding food and beverage services over the telephone.· Must treat all the customers with respect and courtesy.· Should mention each and every record in the computer including customer details and customer orders, pricing, quotations and should be able to retrieve it whenever needed.· Should also update the product details with any of the resources working in a continuous manner.· Keep yourself updated with the product inventory and its functionality.· Should do regular checks on product shelf life.· Ensure that each product is stacked as per their location in the counter and organize it effectively.· Should ensure that they follow each safety rules assigned.· Should be active enough to inform the manager of any potential harmful condition/ customer complainsJob Types: Full-time, Regular / PermanentSalary: From ₹16,000.00 per monthBenefits:Food allowanceHealth insuranceProvident FundSchedule:Day shiftEvening shiftSupplemental Pay:Performance bonusYearly bonusCOVID-19 considerations:YesSpeak with the employer+91-XXXXXXXXXX
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