[New Job Vacancy] Healthcare Customer Service Representative job in TotalMed Medfi, (Cypress, CA 90630) – Jobs in Cypress, CA 90630

Are you searching for a Perfect job or looking for new opportunity then celebsden.com is best choice for you to search your dream Job.

Job Opening details:-
Company Name :-
TotalMed Medfi
Position Name :-
Healthcare Customer Service Representative
Company Location :-
Cypress, CA 90630
Job Category :
 data entry Jobs

Full Job Description :-
Position Title – Healthcare Customer Service RepresentativeAddress – Fully Remote only for Cypress Residents and neighboring citiesPay — $17.00Start date – 5/23Hours – M-F, 8AM-5PM PST with a 1-hour lunch/meal period. After successful completion from training the schedule will be M-F, 9:30AM-6:00PM PST with a 30-minute lunch/meal periodContract Type – 6 Month Contract to hireVaccine Requirement – Vaccine is required
Required Skills: 1+ years of customer service experience in a healthcare setting2. Ability to accurately document and record customer/client information. 2.3. Previous experience with computer applications, such as MS Outlook or data entry software.
Position Purpose:

The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
A typical customer service specialist is responsible for determining the client’s issue, offer possible solutions or providing follow-up as needed.
Customer service agents may be inbound, outbound or a combination of both.

Responsibilities

Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
Refer unresolved customer grievances to designated departments for further investigation.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

#INDTMS
Job Types: Full-time, Contract
Pay: $17.00 per hour
Schedule:

8 hour shift
Monday to Friday

Application Question(s):

Are you comfortable with the pay of $17/hr

Experience:

Call center: 1 year (Required)
Healthcare customer service: 1 year (Required)

Work Location: One location

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