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[New Job Vacancy] IT Supervisor (678105) job in Samjose Infotech, (Atlanta, GA) – Jobs in Atlanta, GA

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Job Opening details:-
Company Name :-
Samjose Infotech
Position Name :-
IT Supervisor (678105)
Company Location :-
Atlanta, GA
Job Category :
Management Jobs

Full Job Description :-
Job Summary:

Direct supervision of remote Desktop Support staff located across the state
100 % travel to perform site visits, performance evaluations and staff training and/or mentoring sessions geared to gauge & improve overall customer service
Coordinate staff scheduling, supervises workload and project status
Ensures compliance with company policies, customer requirements, quality goals
Monitor trouble calls & ensures their timely and effective completion
Provide management level reports on activities, metrics, trends and issues
Recommend purchase of new equipment and tools to improve staff effectiveness

Job Type: Contract
Pay: $32.00 – $40.00 per hour

Monday to Friday


Windows 10 PC performing general IT system support: 10 years (Preferred)
troubleshooting connectivity issues in a LAN/WAN: 5 years (Preferred)
technical supervisory for management of remote staff: 3 years (Preferred)
remote administration tools: 3 years (Preferred)
logistical planning and reporting of IT projects: 3 years (Preferred)
client/server and internet systems architectures: 3 years (Preferred)
customer complaints, escalations and problem resolution: 2 years (Preferred)

Work Location: Multiple Locations

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