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Job Opening details:-
Company Name :- Lumen
Position Name :- Lead Business Intelligence Analyst – Work From Home, US
Company Location :- Broomfield, CO 80021
Job Category : Management Jobs
Full Job Description :-
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Lead Business Intelligence Analyst will support the Digital Operations Command Center for Lumen’s digital products. Identifying new processes and improvement opportunities will allow the Command Center to drive fast and efficient delivery of products and services to Lumen’s enterprise customer base.
The Main Responsibilities
Lead Process Improvement in the Digital Operations Command Center – Using data, guide stakeholder teams to detect process gaps in their area of responsibility and drive implementation of the improvement.
Present key objectives, goals, and department performance to all levels of leadership.
Creates and maintains business case reporting that identifies forecasted vs. actual performance trends enabling updates to Leadership and our Finance partners.
Solve complex problems through creation of action plans that drive data driven solutioning amongst all necessary stakeholders in the business.
Define and implement operational best practices and standards, driving operational efficiency and consistency.
What We Look For in a Candidate
Knowledge of telecom systems and processes including ordering, billing, financial and inventory systems highly desirable
High level understanding of Agile methodologies
Knowledge of telecommunication industry
Demonstrate ability to influence and collaborate across organizational boundaries
Exceptional attention to detail and drive to delivery
Bachelor’s degree or equivalent education and relevant experience required; 5+ years of related experience
What to Expect Next
Requisition #: 292336
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Salary Min :
Salary Max :
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We’re able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
Salary Min :
Salary Max :
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job’s location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.
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