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[New Job Vacancy] Manager, Operations job in Medical Transportation Management (MTM), (Austin, TX) – Jobs in Austin, TX

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Job Opening details:-
Company Name :-
Medical Transportation Management (MTM)
Position Name :-
Manager, Operations
Company Location :-
Austin, TX
Job Category :
 Management jobs

Full Job Description :-
Who We Are and Our Mission:

MTM and MTM Transit are healthcare and transportation management companies whose mission is to collaborate with clients in developing innovative solutions for accessing healthcare, increasing independence, and connecting community resources in the most cost-effective manner. As the nation’s most trusted partners in removing community barriers, we prioritize the wellbeing of the communities we serve through philanthropy. Nationwide, our diverse employee base is always willing to give back and contribute. As a Woman-Owned Business Enterprise (WBE) certified by the Women’s Business Enterprise National Council, we are committed to maintaining and empowering a diverse workforce.
Simply put, we are passionate about what we do and it shows. MTM has been recognized with numerous awards and accolades, including Mogul’s Top 100 Innovators in Diversity & Inclusion (2017). The St. Louis Business Journal Healthiest Employers (2020), Best Places to Work (2019), Fastest-Growing Private Companies (2017), Top Family Owned Business (2016) and Top Five Largest Women-Owned Business (2020)
The Manager, Operations will play a key role in the management, training, and development of staff and implementation of short and long-term strategic processes. The Manager, Operations will oversee all aspects of the operations staff, primarily the drivers, maintenance, and dispatch staff to ensure that the daily operations and needs of the client are effective, efficient, and are completed based on contractual requirements. The Manager, Operations will strive to ensure the safest and highest quality transportation experience for our passengers while operating within the budget of the contract.
This role will support the operations during the night and on weekends, on a rotation.
What will your job look like?
Oversight of Drivers, Dispatchers, and operations employees and their daily performance, to ensure safe, efficient, effective operation, including scheduling, expenditures, attendance and discipline
Perform monthly Safety meetings
Training, retraining and updates to policies, procedures and safety guidelines
Perform Driver evaluations as required by contract, as well as ADA, DOT, and FTA requirements
Communicate regularly with client to ensure positive productive relationship, and to assist them with updates, information, and system upgrades as needed
Perform additional duties as assigned or required
Monitor performance of direct reports and provide coaching and guidance
All you need is:
Bachelor’s Degree (or equivalent combination of education and experience) in a related field
5+ years of experience in transit management
Previous management experience in the Para-Transit or livery industries preferred
Previous experience working with senior citizens or persons with disabilities
Experience supervising hourly personnel in a passenger transportation environment
Experience training in a classroom and behind the wheel setting
Must possess a valid driver’s license
Even better if you have:
Strong problem solving skills
Ability to understand and administer discipline
Knowledge of basic safety and training procedures
Map reading, two-way radio communication and driving experience preferably in a demand responsive service environment
Capabilities as it relates to data analytics preferred
Thorough knowledge of ADA, DOT, FTA regulations preferred
Ability to maintain high level of confidentiality
Regular attendance is required
MTM Transit Incentives:
Health and Life Insurance Plans
Dental and Vision Plans
401(k) with a company match
Paid Time Off and Holiday Pay
Maternity/Paternity Leave
Short term and Long term disability
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Leadership Mentoring Opportunities
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact People & Culture at (636) 561-5686 or

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