[New Job Vacancy] Medical Supply: Call Center Representative job in Byram Healthcare, (Murray, UT 84107) – Jobs in Murray, UT 84107

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Job Opening details:-
Company Name :-
Byram Healthcare
Position Name :-
Medical Supply: Call Center Representative
Company Location :-
Murray, UT 84107
Job Category :
 data entry Jobs

Full Job Description :-
Job Summary
$2,000 Sign on Bonus
As a Medical Supply Call Center Representative you will be answering inbound calls from patients who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. You will be a member of the primary contact team for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone. You will also inform customers of the product terms and features and project a professional company image through voice and online interactions.
Responsibilities and Duties

Assist Patient’s in the new/reorder process
Managing large amounts of inbound calls in a timely manner
Identifying patients’ needs, clarify information, research every issue and providing solutions
Evaluate patient’s demographics and information as needed to complete requested orders
Process orders using Byram customized system (ERP)
Maintain patient’s records by updating account information
Recommend additional products that may be necessary or available to the customer

Qualifications and Skills

Superior listening, verbal, and written communication skills
Excellent data entry and typing skills
Knowledge of customer service practices and principles
Ability to handle the stressful situation appropriately
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
1-3 years of experience in customer service

Company Profile
Byram has been a national leader in disposable medical supply delivery since 1968. Byram provides quality supplies, services, and support, specializing in diabetes supplies, ostomy supplies, wound care supplies, Urology supplies, incontinence supplies, and enteral nutrition products. Byram Healthcare is here to deliver the products, services, and support needed to maximize clinical outcomes and manage complicated benefits.
Job Type: Full-time
Pay: $18.00 per hour
Benefits:

401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Paid time off
Tuition reimbursement
Vision insurance

Schedule:

Monday to Friday

Supplemental Pay:

Signing bonus

Ability to commute/relocate:

Murray, UT: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

Call center: 1 year (Required)

Work Location: One location

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