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[New Job Vacancy] Operations Executive job in iFAST Financial India, (Mumbai, Maharashtra) – Jobs in Mumbai, Maharashtra

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Job Opening details:-
Company Name :-
iFAST Financial India
Position Name :-
Operations Executive
Company Location :-
Mumbai, Maharashtra
Job Category :-
Back Office jobs

Full Job Description :-
Mumbai | 2 to 6 years of experience
Responsibilities:

Complete all transactions assigned, which includes account opening, transaction processing, commission processing and reconciliation of transaction/account opening and other daily operations processes
Be quality focused and work efficiently to reduce cost by adopting various automation processes
Preparing various types of MIS on a periodic basis
Liaising with Fund Houses and Registrars and Transfer Agents with regards to orders and other operational matters
Assisting in implementing procedures
Proposing new enhancement and products of existing system
Ensuring timely and accurate reconciliation actions are performed
Ensure smooth operations within the company with a focus to improve company efficiency
Ensure query resolution within TAT by co-ordinating with internal / external parties
Receive calls from and make outbound calls to clients to understand their queries and help in resolution
Conduct root-cause analysis of client queries and find corrective / preventive action
Help clients with possible solution by understanding the regulatory framework and operation workflow
Conduct period calls with clients on pending queries / escalations
Prepare weekly data for clients giving comparative analysis of total transactions processed, margin of error, status of open queries etc.
Prepare and maintain query master for each client
Ensure queries are not repeated by implementing permanent solution
Liaise with RnTs and AMCs with regards to orders and other operational matters
Assist in implementing procedures to streamline the Operations daily work and improve efficiencies and revising of workflows
Propose new enhancement and products of existing system
Requirements:
Any Graduation with relevant experience / Graduate Degree in Commerce
Minimum 4 to 6 years of prior work experience in mutual fund operations preferred
Skilled in MS Excel, Outlook and Word
Understanding of commission calculation and above average skills in reconciliation and settlement activity
Passionate, driven and result oriented
Proficient in written English and communication skills
Good analytical and interpersonal skills

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