Job Opening details:-
Company Name :- DARCARS Automotive Group
Position Name :- Parts Counter Manager
Company Location :- Marlow Heights, MD 20746
Job Category : Management jobs
Full Job Description :-
Our parts department is in need of an experienced automotive parts individual that wants to train up into the manager’s position. This is a unique opportunity for someone that has parts experience, wants to advance, and feels stuck at their current place of employment. We’re looking for someone that has heart, drive, and untapped skills. A team builder that leads from the front, not by shouting from the rear.
We have the business and the opportunity. This is not the DARCARS parts of the past. We have new direction and support that’s looking to the future. Its time to turn your job into a career and achieve what’s yours!
The position will require the following duties, as well as learning management processes from the director.
Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.
Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
Answers phone calls, providing price quotes and other information.
Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
Provides high level of service to internal and external customers.
Pulls and fills orders from stock.
Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
Notifies the service advisor and the customer when special ordered parts have been received.
Notifies the body shop when all parts have arrived and when they will be delivered.
Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.
Follows up on back-ordered parts.
Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
Replenishes assigned inventory daily.
Assists outside sales representatives with their orders.
Makes sure all internal requests for parts are billed on service repair order.
Receives payment from retail customers or obtains credit authorization.
Ensures that all charge sales are signed by the customer.
Ensures that all customers receive their copy of the invoice.
Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
Issues and tracks requested shop tools to technicians.
Keeps orderly records of all repair orders, invoices, insurance estimates and special-order parts.
Sets up orders for daily shipment, delivery or pick-up.
Keeps front and rear counter areas clean and uncluttered.
Cleans computer terminals and printers daily.
Participates in all training programs that are made available.
Keeps current on new products and product updates.
Participates with the parts manager in maintaining a lost sales tracking program.
Maintains professional appearance.
Takes responsibility for all areas under their control
Other tasks as assigned.
Chrysler and Reynolds experience is helpful but not necessary. Please submit your application with resume and complete the testing link sent to you via Indeed.
This position is in the Southern Maryland Beltway area. Please consider your commute time before applying. We don’t want you to burn out from excessive drive time!
Job Type: Full-time
Pay: Up to $80,000.00 per year
Paid time off
Professional development assistance
8 hour shift
COVID-19 considerations:We follow all guidelines set forth by PG County, MD regarding COVID-19 precautions
Automotive: 3 years (Required)
Day Shift (Required)
Work Location: One location