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[New Job Vacancy] Sales Development Representative job in Genesys, (Mumbai, Maharashtra) – Jobs in Mumbai, Maharashtra

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Job Opening details:-
Company Name :-
Genesys
Position Name :-
Sales Development Representative
Company Location :-
Mumbai, Maharashtra
Job Category :-
Back Office jobs

Full Job Description :-
Job Description
Goal of Partner Sales Development Role

A Partner Sales Development Rep (PSDR) identifies and qualifies new sales opportunities through using a blend of inbound and outbound prospecting sales tactics. This role is dedicated to support our indirect sales channel to support the Genesys revenue goals generating partner opportunities; by directly working with the Partners. This role is measured by quarterly opportunity generation. We look for individuals who have a proven track record of overachieving and who likes to WIN!
Three core elements of the PSDR role:
1. Prospecting, identifies, qualifies, and cultivates Partner sales opportunities through a blend of outbound and inbound techniques, email, research on companies as a component of lead generation and qualification activities utilizing the web, LinkedIn, Intent tools and other Genesys tools available.
2. Gather key information to update the CRM system and assign a nurture path and follow-up strategy
3. Work closely with Partner Sales Account Executives, Genesys Channel Manager and Marketing Management to focus on targeted customers and qualify an opportunity to a high level using BANT/SPIN criteria
Key Areas of Responsibilities:
Transform Partner Marketing Qualified Leads to Sales Opportunities, by cultivating and educating prospective buyers as they move into the sales cycleWork closely with the Partner Account Executives to develop an account plan to approach target customers; via outbound techniques to get higher and wider into prospect accounts by having the ability to articulate value and uncover needs at each level of an organization.
Nurture leads until they are ready to progress in the sales cycle – provide information, discuss the product, and convey value.
Schedule intro meetings between Partner account executives and potential customers
Responsible for achieving aggressive quarterly targets and following up leads in a timely manner.
Demonstrate discipline to continuously learn and understand new and existing tools, products, and solutions; and use this knowledge to build and nurture strong rapport with prospects
The SDR has a strong skill set that uses the Lead Management process to:
Update SFDC to reflect current lead statusTake live chats and phone calls & follow-up via phone & email on leads from web, events, email campaigns, and other lead sources.; always ask for referralsCreates opportunities in CRM system & assign to appropriate sales team based on BANT /SPIN criteriaDemonstrate ability to include multi-threading accounts locating buyer advocates and building/engaging the customer buying committee to develop more accurate opportunity management
Desired Qualifications & Skills
Experience of working with partnersDisplays a strong understanding of concepts specific to Cloud/SaaS environmentOutbound prospecting/inside sales experience preferably within IT / Cloud solutionsExperience working with Salesforce.com or other CRM platformsExcellent communication, interpersonal, organizational and telephone skillsAbility to effectively manage time, prioritize tasks and work within deadlines with little supervisionAbility to analyze business opportunities and read situations wellAbility to gather and use data to inform decision making and persuade othersAbility to develop compelling strategies that deliver results with a strong attention to detailExperience and deep understanding of front-line sales developmentResourceful & ability to adapt quickly to changing environmentDemonstrate how to effectively apply skills and techniques to successfully manage internal and external relationships with diverse groups of peopleAbility to swiftly learn product solutions as well as general industry knowledgeLanguages: Fluent in English
Work Context:
Must be legally eligible to work in IndiaWorks from desk with 80% of the assigned work hours predominately over the phone.Work the assigned territory which will be aligned to time zones and work schedules framed according to the territory assigned.
Covid-19
Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least June 30, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis.

About Us:
Genesys® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.com, Twitter, Facebook, YouTube, LinkedIn, and the Genesys blog.
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
Covid-19:

Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time.

As our Covid-19 task force and internal teams plan to reopen our global offices, the policies and procedures will continue to be updated.
About Genesys:
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

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