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Job Opening details:-
Company Name :- CSU – Global Campus
Position Name :- Senior Director of Enrollment
Company Location :- Aurora, CO 80011
Job Category : Management jobs
Full Job Description :-
The Sr. Director of Enrollment provides the leadership, oversight, and management of all admissions and recruitment operations to support the continued growth of the new student population. The Sr. Director is responsible for the development and implementation of a high-quality, evidence-based recruitment and admission program to attract and enroll a diverse student body. The Sr. Director is responsible for coordinating all admissions and enrollment operations which includes planning, coordinating activities, and management of 65+ staff in admissions, student recruitment, and partnership outreach. The Sr. Director is responsible to meet annual enrollment goals, student registration metrics, and support strategic initiatives. This position is remote, however, will require occasional travel to attend events and other in-person meetings. This position reports to the Vice President of Strategic Engagement.
OUR MISSION & VALUES
Colorado State University Global is committed to advancing student academic and professional success in a global society, by providing access to dynamic education characterized by excellence, innovative delivery technologies, industry relevance, and strong stakeholder engagement. We set the standard for quality and innovation in higher education because of our core values. Our values make an impact.
nnovative Thinking: We identify opportunities to facilitate student and CSU Global success through the execution of transformative industry methods and progressive solutions that are effective, efficient, and innovative.
ission Focused: We drive student success in a global society through education, services, guidance, and experience.
rofessional Development: We are a learning organization that is always evolving and are committed to the professional development of our faculty, staff, and students.
ccountability: We take ownership of performance across all levels and functions of the organization creating an excellent stakeholder experience.
are: We engage with care in all that we do, creating an inclusive environment to ensure that we are treating each person as an individual and respecting the needs and wants of staff, faculty, and students.
eamwork: We don’t just talk about teamwork; we exhibit it in the way that we interact, collaborate, consult each other, resolve issues, and respect each other’s contributions.
ESSENTIAL DUTIES & RESPONSIBILITIES
Executes a comprehensive strategic plan for the enrollment of future students capable of success at the University, inclusive of staffing model, process improvement plan, business-to-business engagement, and virtual events and information sessions for prospective students.
Meets or exceeds monthly, trimester, and annual enrollment goals.
Coordinates the development, organization, implementation, and evaluation of department processes for recruitment and enrollment, ensuring alignment with executive leadership.
Ensures that all policies are in compliance with federal, state, and/or accrediting agency standards.
Implements an audit system to ensure the department and other university personnel are properly executing admission and enrollment policy and processes.
Annually reviews and updates departmental policies and submits any changes to executive leadership for adoption.
Understands communication and demographic trends among prospective student markets and developed strategies to these recruitment challenges.
Assumes responsibility for the effective management of the enrollment and admissions functions and coordinates the department budget, staffing, technology, external vendors, contractors, and other support resources.
Manages operational functions including data processing, communications flow, day-to-day operational planning, outreach activities, office policies and procedures, and department technologies.
Develops and utilizes data to identify the return on investment for new recruitment strategies.
Serve as point person for resolving department, staff, and student questions, concerns, obstacles, and issues in an accurate and timely manner in accordance with university policies and procedures.
Collaborates with University constituents, and serves on various university committees and task forces, to support efforts to ensure University fiscal performance goals are met.
Responsible for collaborating with other departments to support resolution of student and process issues.
Serves as a liaison to relevant professional associations and state committees.
Manages a team of assigned employees and holds them accountable to achievement of individual and department-level goals.
Maintains appropriate staffing levels to achieve established goals.
Coordinates frequent public presentations at various recruitment settings including but not limited to webinars, information sessions, and college or career fairs.
Performs personnel administration functions such as selection, work assignments, training, evaluation, goal setting, performance management, establishing service levels/metrics, corrective action, coaching, and mentoring.
Coordinates individual and department staff training to maintain high levels of customer service, motivation, and institutional knowledge. among staff.
Serves on the University’s Leadership Team.
Other duties as assigned.
Provides management and supervisory oversight to 65+ professional staff members who support the enrollment and admissions Departments.
REQUIRED KNOWLEDGE, SKILLS & ABILITIES
Influence Others — Engaging with both internal and external stakeholders to establish alignment with a proposed course of action.
Communicating with Supervisors, Peers, or Reports — Providing information to supervisors, co-workers, and employees by telephone, in written form, e-mail, or in person.
Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique.
Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
Speaking — Talking to others to convey information effectively.
10% or less.
While performing the duties of this job, the employee is frequently required to stand, walk, use hands to touch, handle or feel, and talk or hear. The employee is occasionally required to sit, reach with hands and arms. Ability to spend long durations of the workday in front of a computer monitor. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee must occasionally lift and/or move up to 15 pounds.
QUALIFICATIONS: EDUCATION & EXPERIENCE
Bachelor’s degree from a regionally accredited university required, Master’s Degree preferred.
8 years of progressive leadership experience in higher education or sales. 5+ years of direct leadership experience in higher education recruitment, funnel development, and admissions.
5+ years of experience managing large teams (20+) is preferred.
CSU Global offers employer contributions to medical, dental, group life, AD&D coverage, Wellness benefit and training & development opportunities. Additional employee-paid benefits are available for vision, FSA/HSA, voluntary life, and voluntary AD&D coverage, critical illness and accident insurance. CSU Global also offers a 401a retirement account with a generous employer match, 100% tuition assistance for CSU Global programs (Bachelor’s and Master’s degrees), paid sick time, paid vacation time, and 10 holidays per year. CSU Global employees are state employees and have access to the Colorado State Employee Assistance Program (C-SEAP) resources. Discounted pet insurance is also available.
Salary: $115,000 – $130,000
Applicants who advance through the hiring process will be asked to participate in the following: a pre-recorded video, job skills demonstration, and live interview(s) through video or in-person. The candidate appointed to the role(s)will be asked to complete and pass a background check. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the American with Disabilities Act and certain state and local laws. If you require an accommodation to CSU Global’s hiring process, please respond email StaffRecruiting@csuglobal.edu or call us at
Colorado State University System is an equal opportunity/affirmative action employer and complies with all Federal and Colorado State laws, regulations, and executive orders regarding affirmative action requirements. In order to assist Colorado State University System in meeting its affirmative action responsibilities, ethnic minorities, women, and other protected class members are encouraged to apply and to also identify themselves.
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