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Job Opening details:-
Company Name :- IBM
Position Name :- Senior Manager – Process Mining
Company Location :- Bengaluru, Karnataka
Job Category :- Back Office jobs
Full Job Description :-
As a Strategy Consultant at IBM, you will help reinvent businesses and industries by developing and utilizing specialized knowledge of industry-specific and cross-industry competitive strategies. You’ll manage complex components of an engagement, working closely with clients and their customers to understand their pain points. Your strategic recommendations will drive change in a digitally-enabled era and give you the opportunity to collaborate with highly talented IBMers. Are you ready?
Your Role and Responsibilities
Co-create with clients to use process mining on their digital transformation journey and strategy to a modern cognitive business
Develop AI and automation-enabled client solutions out of the Through process mining identified Gaps
Act as a trusted advisor to back office client process leaders, using process mining to improve the business and establish Centers of Expertise inhouse or as a Service.
Participate in the global Celonis Center of Expertise supporting clients on their Celonis & Service Now journey across Europe
Leveraging strong connects and creating new connects at CXO level with customers, development of Celonis business opportunity and the delivery of Celonis services Clients and industry experts either stand alone or integrated into wider IBM services.
Interfacing with clients & internal stake holders & drive impactful and replicable solutions on Celonis.
Ability to develop Prof of Concepts and repeatable delivery framework in various industry verticals
Understands key market trends and the change for businesses they are driving.
Champion SME in Celonis responsible for the technology vision of the practice.
Develop solution collaterals, demonstrable assets and plan proactive solution pitches working with Presales Team.
Required Technical and Professional Expertise
Experience OR certification of Celonis Process Mining with 8 to 12 years of experience in BPO / Service Industry
Demonstrable experience in analytical thinking, communication, and presentation skills
Hands on process design and process mining experience in relation with Cloud based process improvement solutions
Experience in Due diligence & Business Case calculations of AI solutions to improve the processes, in areas that have been mined via Celonis.
Preferred Technical and Professional Expertise
Ability to influence people internal/external customers, Operations and Finance partners
Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
Intuitive individual with an ability to manage change and proven time management
Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
Up-to-date technical knowledge by attending educational workshops, reviewing publications
About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world’s economy. IBM Services partners with the world’s leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
Your Life @ IBM
Are you craving to learn more? Prepared to solve some of the world’s most unique challenges? And ready to shape the future for millions of people? If so, then it’s time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It’s time to define your career.
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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