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[New Job Vacancy] Sr Knowledge Management (KM) Business Analyst job in Jeevan Technologies, (Remote) – Jobs in Remote

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Job Opening details:-
Company Name :-
Jeevan Technologies
Position Name :-
Sr Knowledge Management (KM) Business Analyst
Company Location :-
Job Category :
 Management jobs

Full Job Description :-
Sr Knowledge Management (KM) Business Analyst
Remote /NY
Long term
The Knowledge Management (KM) Business Analyst will support the KM program as the liaison between the core KM team, and Abt’s business units, user communities, and functional IT group. S/he will assist Knowledge Manager(s) in leading, directing, and reviewing technical activities associated with delivering and managing knowledge systems and tools, including knowledge repositories, company intranet, and library resources. S/he will support the effective use of Abt knowledge-sharing tools across staff worldwide.
Job Description :
Works with business users to enhance the use of tools, including the configuration of SharePoint features
Delivers KM‐related technology training and awareness activities online, in print, and face‐to‐face where needed
Gathers analyzes and reports on metrics, search logs, and service tickets
Interfaces with stakeholders to identify, analyze and research business needs and user requirements
Creates documentation including business requirements, user stories, acceptance criteria, feature descriptions, user guides, process flows, wireframes, and presentations
Participates in the development of knowledge tools and approaches; contributes to scoping & planning, designing, testing, and delivery
Models best practices and knowledge sharing behaviors in the use of KM technologies
Skills and Prerequisites
Business analyst with strong Knowledge Management Project experience.

Facilitate Join Requirement gathering session and document the same

· Strong understanding of KM principles and processes
· Able to elicit requirements from both business and IT objectives and needs
· Good collaboration, relationship‐building, and customer support skills
· Good business process re‐engineering and project management skills

Document Use Cases
Be able to explain the Business requirement to the technical team
Document UAT test cases and facilitate UAT
Self-motivated individual with strong interpersonal skills and the ability to work with all levels of the organization
Has worked in a matrixed organization, or large team collaboration experience
Ability to work a flexible schedule to accommodate project deadlines
Strong customer service focus

Job Type: Contract
Pay: $68,670.00 – $134,917.00 per year

8 hour shift

Work Location: Remote

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