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[New Job Vacancy] Trainee Manager – Restaurant Operations job in Hardcastle Restaurants, (India) – Jobs in India

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Job Opening details:-
Company Name :-
Hardcastle Restaurants
Position Name :-
Trainee Manager – Restaurant Operations
Company Location :-
Job Category :
 Restaurant jobs

Full Job Description :-
South & West India
Primary responsibility
To manage daily operations through managing people, product and equipment
To deliver outstanding Quality, Service, Cleanliness & Value
Excellence In workplace safety and business results on supervised shifts
Any Graduate, preferably Hotel Management Graduate
Typical Work Experience
0 – 2 years, preferably from Ecommerce / QSR / Retail sector
Reports into
Restaurant Manager
Key Responsibility Areas
Principal Accountabilities
The Trainee Manager’s role is to supervise people and manage the restaurant to achieve the stores business results. In addition to following McDonald’s policies and procedures, principal accountabilities include, but are not limited to:
1. People
Demonstrating leadership by setting the pace and communicating effectively
Use basic human relations, communications and follow up skills and treating crew as internal customers
Reinforce basic people minimums (uniforms, crew schedules, meal breaks, etc.) necessary to gain commitment from crew and other shift managers
Understand, enforce, and educates crew on all appropriate people policies, award minimums, security and safety procedures
Contribute to the retention of crew, Training crew & Giving Input on crew performance reviews
2. Workplace Safety/Security
Follows and enforces McDonald’s security procedures
Records and acts upon all hazards identified during shift
Reports all safety concerns to Shift Manager
Undertakes Inspection and testing activities as directed In O&T manual, PM calendar etc
3. QSC & Sales Building
Manages shifts with supervision and/or areas without supervision
Preparing people equipment and product for the shift
Frequently talking to customers to measure and improve their satisfaction with their McDonald’s experience
Managing customer complaints, Maintaining critical standards (QSC&V) and Supervises deliveries
Uses SOCs to verify crew performance & give feedback to the person and the management team
Is able to perform all crew stations, including maintenance
Follows up on the maintenance person or contract cleaner during the shift
Performs the 4 daily PM tasks and basic equipment checks and makes minor temperature and time adjustments
Responds to customer flow and makes necessary adjustments
4. Food Safety/Sanitation
Properly executes, enforces and manages all food safety, sanitation requirements
5. Profit
Controls labor, waste, cash, and yields while managing a shift
6. Administration
Uses proper security and verification procedures when handling deposits and the contents of the safe
Completes safety checklist and hazard log
Completes assigned shift paperwork, including Inventories, cash sheets, drawer counts and deposits
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