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Job Opening details:-
Company Name :- Microagility
Position Name :- Transition Manager- R2 Experience
Company Location :- Remote
Job Category : Management jobs
Full Job Description :-
Responsible for planning and overseeing the transfer of key information necessary for the support, operation and acceptance of solutions deployed into production. This includes operational readiness, support documentation and acceptance checklists.
Ensure service transition is planned and executed to schedule, budget and scope
Build transition plans including infrastructure/application support models, change management.
Be responsible for coordinating implementation activities, providing effective team leadership, including information flow to and from operations during project work
Co-ordinate routine installations and de-installations of items of hardware and/or software
Monitor the effectiveness of installations and ensures that appropriate recommendations for change are made
Assess, analyze, develop, document and implement changes based on requests for change
Liaise with business and IT partners on release scheduling and communication of progress
Work with project manager to establish end-to-end project plan and approach
Contribute to business case and ROM estimates for complex projects
Promotes awareness of transition planning and support process and strategy
Analytical/Decision Making Responsibilities:
Demonstrate mastery of the process competency principles and practices
Ability to identify, escalate and manage project risks
Requirements & Preferred Skills:
Must have background in UAT testing, documentation & Gap identification
Experience transitioning complex IT projects with personal accountability for delivering to time and cost for projects typically up to 1 million $ in value and 9 months in duration
Excellent interpersonal, communication, and organizational skills
Ability to work and team effectively with IT Services groups and other management personnel including on a global, virtual basis
Knowledge of service transition methodology, tools and language
Track record of customer focus, based on openness, trust, and delivering on promises
IT background with experience across the systems development life cycle with experience in different project phases
Excellent written and verbal communication skills – must be able to communicate fluently in English both verbally and in writing
Demonstrates commitment to IT methodologies, processes and standards for transition planning and support
Depending on the location of the resources, some travel might be required for final go live support.
Must have flexibility to work from 4am – 8pm EST US time to accommodate client global support model.
Job Type: Full-time
Job Type: Contract
8 hour shift
How many years of experience you have Gap identification & documentation?
Transition Manager: 5 years (Preferred)
Work Location: Remote
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