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Job Opening details:-
Company Name :- Longbridge Financial, LLC
Position Name :- Wholesale Intake Manager
Company Location :- Remote
Job Category : Management jobs
Full Job Description :-
Longbridge Financial, LLC (LBF) is an innovative company committed to responsibly helping senior homeowners reshape their financial future to improve their retirement. Working together with other reputable companies in the financial services industry, we are moving into exciting new directions for the reverse mortgage business and anticipate rapid expansion offering many opportunities for personal and professional growth.
Recognized as an Industry Changemaker, Longbridge CEO Chris Mayer looks at the industry differently and values employees at all levels who drive our company forward. In fact, we are now a top 3 reverse mortgage lender.
Why work with us?
At Longbridge Financial, “We do the right thing” is more than a mantra, it’s our guarantee. We want to attract the best and brightest—that’s why we’re committed to giving our employees the support they need and the respect they deserve. We offer competitive compensation packages and benefits, as well as a strong marketing and operations foundation. Join us for a rewarding career with remarkable growth potential. Ready to be changemaker and be a part of a team to help propel Longbridge to number one?
LBF is excited to add to our Wholesale Processing Team, we have a new created position, Wholesale Intake Manager.
This leadership role is responsible for the daily operations of the Wholesale Intake Team. This role will focus on creating processes to ensure a focus on partner experience, quality loan submissions to underwriting and prompt FHA assistance with case requests/cancellations, as well as ongoing training, coaching, and mentoring to the team. This position, which is fully remote, reports directly to the Director of Wholesale Operations.
Responsibilities:
Manage and coach a team consisting of 20-25 Intake Admins, Supervisor and Team Leads
Maintain thorough knowledge of LBF programs, policies, procedures, and terminology applicable to FHA Loans
Work with loan officers, account executives, partners, borrowers, underwriters, closers, AMCs, and title companies
Monitor daily submissions, Re-disclosure Desk and Case Assignment functions daily
Develop strategies to improve process and enhance workflow
Ability to perform root cause analysis on loan review delays and errors and provide solutions and feedback to applicable parties
Assist Management with post-closing reviews and audits
Provide positive and motivating support to the team
Attend/Host daily and weekly meetings
Work with Supervisors and Team Leads on training needs
Complete interviews, hire, disciplinary actions, reviews, and terminations of Admins
Communicate and interact with other department managers, as well as the recruiting department to ensure that staffing needs are in line with capacity plan and profit/loss, and quality of work expectations are met
Perform other duties as assigned
The Manager will work well under pressure, meet multiple and sometimes competing deadlines and shall, always, demonstrate professional behavior with colleagues and management
Skills/Qualifications:
Reverse mortgage experience required
2-4 years’ experience in a supervisor or manager role
Excellent verbal and written communication skills, strong knowledge of all Microsoft applications
Strong time management and prioritization skills and ability to meet deadlines
A “Can Do” attitude with high energy and self-motivation
LBF is an EOE
Job Type: Full-time
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Work Location: Remote
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